Luna Leo Pendant Chain

Once shipped, you will receive a shipment update from us via email on your registered email id you entered while placing order. You can also track your shipment from the order status section of your ID. It takes around 1-3 working days to dispatch the order and it'll reach you by 3-7 working days from dispatch, depending on your location.

Note - Orders might get delayed during sale period because of overwhelming response. If you have any further questions or concerns regarding your order, feel free to reach out to our customer support team for assistance.

Yes, we offer refunds in case damaged, defective, missing or wrong products. Please contact us at shoplavenderofficial@gmail.com with your order ID, supported images, and an unboxing video. Please refer to our return policy page by clicking here for more detailed information on how to initiate a return. If you have any questions or need further assistance, please don't hesitate to contact our customer support team. We're here to help!

You can drop your query to us on instagram @jewelbylavender_.

You can reach our customer support team by calling us at 7877913709 during our business hours, which are Monday to Friday, 11:00 AM to 6:00 PM. Alternatively, you can email us at shoplavenderofficial@gmail.com. We're always available to assist you with any inquiries or concerns you may have.

Yes, our jewelry pieces are crafted with high-quality materials that are hypoallergenic and suitable for sensitive skin. We understand the importance of comfort and safety, which is why we prioritize using materials that minimize the risk of irritation or allergic reactions. Additionally, our products undergo rigorous quality control measures to ensure they meet the highest standards. If you have specific concerns about allergies or sensitivities, please feel free to reach out to our customer support team for further assistance. We're here to help you find the perfect jewelry pieces for your needs!