Privacy policy

At Lavender Official, we value your privacy. Your personal information remains confidential and is only used by Lavender Official and its partners to fulfill your service requests and provide updates on promotional offers. If you choose to deactivate your registration, your information will be archived on Lavender Official's servers.

We may update this policy periodically, so please check this page occasionally for any changes. This policy is effective from December 1, 2023.

**Information We Collect**

We collect:

- Name, job title
- Contact information (email address)
- Demographic details (postcode, preferences, interests)
- Other information relevant to surveys or offers

**How We Use Your Information**

We use this information to:

- Understand your needs and enhance our services.
- Improve our products and services.
- Periodically send promotional emails or contact you for market research purposes.
- Customize our website to match your interests.

**Security**

We are committed to keeping your information secure through appropriate physical, electronic, and managerial procedures.

**Use of Cookies**

Cookies help us analyze web traffic and tailor our website to your preferences. They do not grant access to your computer or personal data unless willingly shared.

You can choose to accept or decline cookies through your browser settings.

**Links to Other Websites**

We are not responsible for the privacy of information you provide on external websites linked from our site. Please review their privacy statements.

**Control of Your Information**

You can:

- Opt-out of direct marketing by unchecking relevant boxes on our website forms.
- Modify your consent for direct marketing by contacting us at shoplavenderofficial@gmail.com.
- Request details of your information held by us under the Data Protection Act 1998. A small fee may apply.

If you believe any information we hold is incorrect or incomplete, please contact us to rectify it promptly.